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•
National Parks Fees excluded and must be paid directly
to the camp on arrival
• Single supplements may be waivered on request for
Zimbabwean properties and only charged in high season
- however this will be at the discretion of the individual
property
• Transfers and Meals are Nett - non commissionable
• Low Season - 1st November - 30th November and 6th
January - 30th March
• High Season 1st April - 30th October, 1st December
- 5th January
• Whilst rates are quoted in good faith, they are
subject to change without notice
CHILDRENS POLICY
• Whilst some camps accept
children, others will only accept on request so family
bookings will be at the discretion of the relevant lodges.
• Children (defined as 11 - 2) sharing with their
parents - 50% of the rate.
• Children in their own lodges will pay between 75%
to 100% of the applicable rate
• Depending on the ages of the children, it is at
the lodge's discretion as to which activities they may
be allowed to take part on.
CANCELLATION POLICY
• All bookings will be held
by the Central Reservations Office as provisional, until
the agent advises that they have collected payment from
the client. Only then will they revert to a confirmed
status.
• Bookings cancelled 30 days from travel - 25% cancellation
fee
• Bookings cancelled 15 days from travel - 50% cancellation
fee
• Bookings cancelled 7 days from travel - 100% cancellation
fee
• All cancellations are reviewed on merit and where
possible the Central Booking office will take this up
with the Camp concerned. However it is at the discretion
of the Camp as to whether the cancellation charge is raised.
PAYMENTS AND DEPOSITS
• It is Co-ordinating Africas
policy to require payment in full before date of travel.
Failure to do so will result in the booking being cancelled
or the clients being asked to pay cash on arrival
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